Department: Client Services
Location: Santiago de Chile, Chile
Summary of Position:
The Account Supervisor is responsible for developing and maintaining the strategic relationship between the agency and clients by addressing client needs through direct contact and the utilization of agency resources.
The Account Supervisor is the key, day-to-day agency representative for the client and maintains a highly responsive service orientation in all transactions.
This position must be ready to lead a team (or not) and it work strong along with only a client.
Provide thought leadership in the area of relationship marketing, data driven solutions, integrated communications, testing and analysis. Investigate, test, evaluate and develop new tactical concepts/vehicles media and technologies
Develop and supervise the implementation of tactical plans and day-to-day activities of program execution according to the strategic plan to carry through Client's marketing strategies and ultimately accomplish Client's marketing objectives while managing client and agency expectations
Report status to other team members by evaluating and communicating within the agency all pertinent information provided by the client and outside sources
Develop strategic and creative briefs and present materials internally and to the client
Supervise the planning process assessment, situation analysis, brand planning and development of strategic direct marketing plans
Collaborate and assist in the identification of new marketing opportunities--and lead the preparation and presentation of this information internally and to the client
Conduct regular meetings with the account team and relevant members of other services to discuss client problems, opportunities, and work in progress
Excellent public speaking skills and experience
Experience with digital communications and marketing
Ability to foster strong, cohesive working interdisciplinary teams
Aptitude to define solutions that will generate measurable results for the client
Ability to use alternative analytical approaches to solve digital/interactive/marketing problems
3 to 5 years in the industry or related experience in developing interactive projects and managing large creative team and clients
Experience with various projects types, including web, mobile, video, brand, and strategic consulting
Bachelor degree or equivalent.